Effective Date: February 3, 2025
At Frantelligence.ai, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and other contact details when you sign up for our services or contact us.
- Usage Data: Information about how you use our website, such as IP address, browser type, device information, and browsing activity.
- Cookies and Tracking Technologies: We use cookies to enhance user experience, analyze website traffic, and provide targeted advertising.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and improve our services.
- To communicate with you regarding inquiries, support, and updates.
- To personalize user experience and improve website functionality.
- To analyze usage trends and optimize our platform.
- To comply with legal obligations and protect against fraud or security threats.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
- With Service Providers: We may share your data with third-party vendors who assist in website hosting, analytics, and customer support.
- Legal Compliance: If required by law or in response to legal requests, we may disclose your information.
- Business Transfers: In the event of a merger, sale, or business acquisition, your information may be transferred as part of the transaction.
4. Data Security
We implement appropriate security measures to protect your personal information. However, no method of data transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Disable cookies through browser settings.
- Request information on how we process your data.
To exercise these rights, contact us at matt@franforce.ai.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites. Please review their privacy policies before providing any personal information.
6A. Slack App (KI) Privacy Addendum
What we collect (Slack). When KI is mentioned or used in a channel/thread where it’s a member, we may receive: workspace/team, channel, and user IDs; message and thread timestamps; event/interaction payload IDs; the text you send to KI (including slash-command text) and any files you attach (e.g., PDFs, images, docs); limited technical/usage logs (timestamps, status codes). Some payload fields may be received automatically by Slack; if not needed, we discard them and do not otherwise use them.
How we use it. To operate KI inside Slack (read recent thread context, generate a reply, post and update KI’s own messages, and add emoji reactions); to secure, maintain, and improve the service (diagnostics, abuse prevention, reliability); and to create anonymized/aggregated insights and benchmarks that do not identify a workspace or user. We do not sell personal information.
AI disclosure. KI uses large language models to generate responses. Outputs may be inaccurate or incomplete—please verify important information. We do not use identifiable Slack content to train third-party AI models. We may use de-identified or aggregated data to improve our services and models.
How long we keep it (Slack). We retain Customer Data as long as needed to provide the service and for legitimate business needs (e.g., security, compliance). After uninstall/termination, Customer Data is deleted within a reasonable period (generally ~30 days). We may retain anonymized/aggregated data that cannot identify you or your workspace.
Access, transfer, or deletion. You (or your workspace admin) can request access, transfer, or deletion of Customer Data at any time. We may need to verify identity and admin authorization for workspace-wide requests. Contact: support@frantelligence.ai (we aim to respond within 2 business days). A web form is also acceptable if you prefer.
Security (Slack). We use HTTPS/TLS, verify Slack requests using signing secrets (signature + timestamp), enforce access controls, and store credentials securely. No system is perfectly secure.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities
with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then
send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Franforce.ai
Email: matt@franforce.ai
